SAPCA's Quality System
Helping to Build an Active Nation
SAPCA's Quality System ensures that only specialist companies that consistently deliver high standards of sports and play facilities can join SAPCA and then remain as members.
The main elements of the Quality System are as follows:
Strict membership criteria
Only specialist contractors, suppliers and consultants, with a proven track record and trading history, can be admitted.
SAPCA works with Experian to ensure that our members meet our requirements for financial stability on an annual basis.
Member companies commit to high standards of customer service and business practice.
Standards of design and construction
SAPCA has a series of Codes of Practice that set out the industry's standards of construction. SAPCA members must comply with the required construction specifications and quality of completed work.
Inspection of contractors' projects
The inspection programme includes regular checks on members' projects, during construction and on completion.
Clients that choose member contractors have the added reassurance that SAPCA can provide impartial assistance in the resolution of complaints and disputes on the technical aspects of projects, should it ever be necessary.
Education and training
Each year, SAPCA provides a series of educational opportunities for its members that help to share technical knowledge and best practice, and reinforce the high standards that are required of SAPCA companies.
The clients of all SAPCA members are invited to provide feedback on their projects, and the performance of the companies that they have employed.
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